Frequently Asked Questions (FAQ)

Thank you for supporting my small business! If you don't see the answer to your question here, feel free to reach out and I'll reply as soon as I can.

Jewelry Care

How do I care for my items?

Sterling silver and copper will darken over time. Generally just a soft cloth is all you need to keep your items bright. See my jewelry care page (on my Michelle Mach site) for detailed tips.

Stitch Markers

What size knitting needle do the stitch markers fit?

The markers generally fit a size 10.5 (US) knitting needled, although for the bulb pins, you will need to move the number charm towards the opening of the pin to make it fit a needle that size.

Can you make me a custom set of markers with my range of number of specific needle or hook sizes?

Yes, most likely! Please contact me about the specifics of your idea and how soon you need the finished markers.

Returns

Do you take returns?

Yes, I do take returns on non-personalized items within a certain time period. Items must be in original shape, not worn or used. See the Returns page for full details.

Shipping

When will my order ship?

Do you ship to my country?

I ship within 3-5 business days to the U.S. See the Shipping page for full details.

Wholesale

Do you wholesale?

Yes, I wholesale selected products to retail shops. Please contact me for order minimums and other details.